Website Migration
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Q: Why do I need to move my web site? What does web site migration entail?
A: The web site migration service that we are offering is free of charge (to a certain extent). We will migrate your site(s) to our first–rate cloud hosting platform without you needing to do anything. We know from experience that changing hosting providers can result in lost information and unwanted downtime. That’s why we’ll do all that for you for free!We have highly accomplished administrators whose principal task is to make certain that your website performs exactly as it did on your former hosting platform. Our administrators are well–versed in transferring custom–made websites, as well as websites that are based on famous apps like WordPress and Joomla™.
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Q: How much time will the website migration procedure take?
A: We strive to carry out all web site migrations ASAP. Nevertheless, we do not have a set time frame for web site migrations. There are different elements that you have to take into consideration – the actual size of your web site and the workload of our website migration staff, etc. We constantly strive to implement each migration in under 48 hours. With smaller sites, our team usually manages to finish within 24 hours.
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Q: My personal privacy is essential for me. What information do you need?
A: We don’t gather any sensitive information. We will require, however, the login information for your present web hosting account along with the name of the web site that you need to move.
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Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a customer. We’re focused on protecting the security of the private information obtained from the clients. To achieve that, we employ technical safety measures to prevent the loss, the misapplication, the modification or the illegal leakage of the private details under our control. The safety measures include, but are not limited to: physical, digital and managerial procedures to protect and secure the data that we gather on the web. When we request customers to supply financial information (such as a debit card number), this info is encrypted using the SSL (Secure Sockets Layer) encryption technology.
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Q: How about downtime? Will my website be offline?
A: Your site will work exactly like it did before with your previous web hosting provider. As soon as we are done with the transfer, your website will be configured to work on our hosting platform and we’ll ask you to preview it. If it is working correctly, all you will have to do is change the name server records pertaining to your domain name. Your web site will be migrated to us with no downtime whatsoever.
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Q: Will my current hosting provider need to provide any information/help?
A: Nah. We’ll never contact your web hosting provider about anything. They will not be aware of the web site transfer either.
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Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–driven web hosting platforms. Essentially, if we can access your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source web site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.