If you’ve never signed up for a web hosting account or you have changed companies and the new one employs an account management tool that you have not seen before, you may get confused about how to complete a specific task in your account or on your desktop computer. That’s the reason why, a lot of web hosting providers have created a knowledge base, which describes the most frequent enquiries and difficulties connected with the specific platform they use, instead of including only some general details. Such a knowledge base will permit you to find the necessary info swiftly and effortlessly, so you will not have to dedicate a lot of time and energy to things that might require something as elementary as pushing a button or checking off a tick box. In this way, not only can you get things done, but you can also become aware of loads of new and valuable things, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you have purchased your first cloud web hosting plan from our company or have transferred your site over to us, you will get familiar with our platform and our in-house created Hepsia hosting Control Panel before you know it due to the fact that we have compiled an extensive online knowledge base where you can find all the info that you may ever need – both general info regarding the web hosting service as a whole and more specific info about the separate functions that you can make use of and the problems that you can bump into. The articles themselves are located in 2 places. The entire article collection is accessible via the Help section of the Control Panel. You can access relevant articles about the different features in each and every Control Panel section as well. You can find out how to do just about everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles include in-depth guides, so you will never get disoriented on account of an ambiguous text. Certainly, if you encounter a more specific problem and you’re unable to find anything about it in our knowledge base, you can touch base with our help desk team 24/7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include elaborate online technical documentation where you will find information about all the functions that our in-house developed Hepsia hosting Control Panel offers, plus solutions to various questions and problems that you might bump into. All setup manuals feature thorough descriptions, which implies that you will not need to worry about overlooking something if you’re planning to export a MySQL database, for instance. The troubleshooting articles include a number of different potential reasons for particular issues and the solution for each one of them, so in case you’re unable to send emails although you have the correct outgoing mail server settings, for example, you can swiftly find out what the reason for this may be and repair the issue with a couple of clicks of the mouse in your mail client. As Hepsia has quite a few features, you’ll be able to find related articles in each single section. In case you would like to look through all help articles, click on the Help link, which is located in the top right corner of the page.