A live chat is a real-time way of communication between a web hosting supplier's support team and its clients. It's an efficient way to receive some information about the hosting services or get some issue resolved as you are talking to a live representative. The benefits of using a real-time chat service instead of calling or opening a ticket are the low chance of errors at the time you exchange info like usernames or domain names, the faster response time as the communication is real-time plus the fact that you don't need to stay on the chat constantly - you're able to do something else while the representative investigates the issue in question. Furthermore, you'll be able to connect with a live chat room from any kind of computer that is connected to the world wide web, avoiding the telephone charges that you'll need to pay if you are calling to another country.

Live Chat Support in Cloud Web Hosting

As a part of the support services that we supply for all our cloud web hosting, you'll find live chat support which is available all the time, even on holidays. You are able to get in touch with us no matter if you already own an account or not, since we will assist you with pretty much anything, ranging from giving you common information about our solutions in case you aren't a client yet and you're thinking about purchasing one of the plans, to assisting you with creating an email account in an e-mail client. Some problems are more complicated and time-consuming, and you will have to employ the ticketing system that is incorporated into our Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is accessible every day, even on holidays and weekends. It is the most effective way to learn more information about our semi-dedicated servers if you do not have an account yet or to get an issue resolved in case you are a customer and our customer support agents will help you instantly regardless of the time of the day you join the chat. If you are hesitating which package is better for your web sites, if you need advice whether you need a specific upgrade and how to obtain it or if you have difficulties installing an e-mail account on your computer system, you are able to get in touch with us and we will give you the necessary info at once. Our live chat is accessible even after our telephone lines are off for the day, which means that when you have an account here, you can rest assured that you will always benefit from timely assistance with any question or issue that shows up.