Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center section integrated into our Web Control Panel. It features an immense database with regularly asked questions and in–depth how–to articles compiled by our professional help desk support staff.

  • Top quality support service
  • How–To Video Clips

  • If you wish to see how an action is executed or how an issue is addressed, rather than just reading about it, then take a look at our compilation of educational video tutorials. They cover various topics and will help you swiftly understand how to work with the Web Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock customer support service with a sixty–minute response guarantee. A group of capable techs will be online for you to reply to all the questions that you may have. During non–peak times, a reply will be provided within just twenty minutes.