1 hour ticket response
We are devoted to offering a prompt and adequate response to every tech support ticket posted by a customer. Our experienced tech support team representatives will examine your situation and will offer you the most effective option. We offer a 1–hour response time guarantee for all tickets. In fact, the average response time has proven to be twenty minutes.
A First–Class Tech Support Service
We have a team of web hosting support professionals who are eager to answer all your requests anytime you need assistance. The majority of our client support staff representatives have several years of experience in the cloud web hosting niche, which implies that you can always rely on prompt and appropriate answers to your inquiries.
An Easy–to–Browse Help Section
Incorporated into the Web Control Panel is an intuitive Help section, which offers you different sources of information. You can search through a frequently updated knowledge base featuring web hosting account administration articles and website management articles, check our how–to video tutorials or check the F.A.Q. library.