Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Resolution Warranty

  • Our crew of service technicians will do their best to reply to your help enquiries in less than 1 hour. If, however, the problem you have stumbled upon needs the assistance of our Admin =Department,= we’ll send the ticket to the person on duty and will submit a comment to inform you.

  • Top quality support service
  • Expert Technical Assist Service

  • We are on line for you 24/7 to offer advices and technical support as well as to help you with any difficulty that you could have as you are controlling your virtual server. We will help you with all pre–installed applications, including your Operating System, server administration panel (depending on the VPS type) and the Web Control Panel created solely by our developers.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Web Control Panel that is offered 100% free with your virtual server, you’ll discover a practical Help zone, incorporating everything you should learn about administering your web sites and applications. We have included a range of how to content articles and video training that show the essential web site managing responsibilities in an easy–to–understand form.